Sep 28, 2021  
2020-2021 College Catalog 
2020-2021 College Catalog

Medical Office Technology Diploma (Accepting students for the 2021/2022 academic year)

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Medical Office Technology

Medical Office TechnologyIf you like working with people, have an interest in health and are highly motivated, our Medical Office Technology program may be a great fit for you. Medical offices and other facilities have a high demand for certified, skilled professionals to carry out clerical and organizational tasks. Graduates of the program may choose to work anywhere from medical clinics or hospitals to dental offices or billing and insurance services.

Develop a wide-ranging skill-set and become well versed in time management, attention to detail, people skills and the ability to multitask. You will become familiar with tasks such as scheduling appointments, data entry and organizing and managing health information and medical records. Additionally, you will learn the various classification systems to code medical diagnoses and treatment for reimbursement purposes, handle general billing and accounts, file insurance and assist with transcription.

Through the training you receive here, you will feel confident and competent to enter the workforce as a health information professional. After completing the program, you may choose to apply for a variety of certification exams in transcription, coding or insurance and billing. Our program will equip you with the communication skills, organization skills and medicine-specific knowledge you need to thrive working in a medical office setting.

Program Admission requirements

  • High school diploma or GED
  • Completion of Iowa Lakes Community College Application for Admission; high school and prior college transcripts
  • Basic skills assessment in writing, reading, and mathematics are done with every entering student at Iowa Lakes utilizing one of the following: ACT, ASSET or COMPASS.
  • Students must complete an advising session with the program coordinator before being admitted to the program
  • Arts and Science courses may be taken prior to completing medical office technology program core courses.  
  • Core courses must be taken in sequential order and be completed with at least a "C" or "P" in classroom and clinical competencies.

Medical Office Technology Diploma Program Outcomes

  1. Input data utilizing a practice management system.
  2. Manage appointment schedule, using established priorities to accommodate needs of patients, providers and staff. 
  3. Maintain the electronic medical record (EMR) to provide access to accurate health information necessary for continuity of patient care.  
  4. Assign appropriate codes for medical billing and insurance. 
  5. Utilize tactful communication skills with third-party representatives to complete requirements needed to verify patient insurance eligibility, precertification and medical necessity guidelines for reimbursement. 
  6. Participate as a member of the Patient-Centered Medical Home team (PCMH). 

Faculty Contact

 Faculty Contact


Mary Faber Mary Faber




Additional Information

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